Security of Personal Information on Vibrationdamage.com
Vibrationdamage.com is a free resource for those who have experienced damage in their homes or other structures as a result of vibration from construction activities. It is a public service site whose goal is to aid others facing damage from construction who may not have the knowledge or financial resources to understand possible causes of, document, report, carry forward and resolve a claim for damages.
What Information Is Collected
Those who fill out the form to download the free PDF version of the Construction Vibration Damage Guide for Homeowners (CVDG) are NOT asked for street addresses, phone numbers, credit card numbers, account numbers or any other personal information, aside from name and city location. The information downloaders submit on that form, or any other form on Vibrationdamage.com, is not stored on the site in any way, nor are there any personal information databases of any sort present among the site's server files that might be "hacked".
Why We Reject Some E-mail Addresses
We do not accept GMail, YahooMail and Hotmail email addresses for free download of the CVDG. When we have accepted these in the past, far too many of them have been characterized by attempted fraud (use of false names and locations, failures to accept license agreement, etc.). For this reason, we have had to institute a review of all form submissions before providing the download link.
Such fraudulent uses of the download form have come almost entirely from the gmail.com, yahoo.com and hotmail.com domains. Since these uses violate the intellectual property rights inherent in our copyrights, we have had to stop accepting these domains, even though most users of them have observed our requirements for free download of the $49.95 CVDG. Most people have, or can get, several e-mail addresses, including those from their Internet Service Provider, including cell phone providers. Thus, there is no absolute need for anyone to use an e-mail address from the banned domains to download the free CVDG. We hope our visitors will understand the need for this ban on some domains. Aside from the link to the free CVDG download and answers to any questions you pose to us, you will NOT receive spam or any other sort of email from Vibrationdamage.com, resulting from providing an acceptable e-mail address on the CVDG free version download/registration form.
How We Use Information From Forms
In slight recompense for lost ad income caused by CVDG downloads, we ask for some basic information about the downloader of the CVDG PDF version and the reason for download on the download form. The submitted information from the forms is used only for research, copyright protection and site improvement purposes. We occasionally use aggregated information from the forms to explain in the CVDG certain issues surrounding vibration damage. No personally identifiable information obtained from these forms is shared with others in any fashion nor do we sell email addresses.
With respect to ads on Vibrationdamage.com, they are provided by Google Adsense, which controls their content. We have no control over them nor do we endorse the products or services which are advertised, although we hope our visitors will find them useful occasionally.
How We Use Server Logs
As with virtually all other Internet web site servers, the site's server, run by a commercial site server company, keeps access logs for all visits to the site. These logs contain the date and time of access, the IP address (Internet computer number) of the visitor and the file(s) viewed. These are not personally identifiable, except by law enforcement under court order with cooperation of your ISP. We examine the server logs to find out which pages are most viewed or least viewed. This information helps us to carry out improvements to the site.
Purchasing the CVDG Pro
Those who elect to purchase the CVDG Professional Edition are taken to PayPal to complete the transaction. PayPal handles all the information on its secure servers. PayPal sends us enough information (not including credit card or PayPal account numbers) to allow us to deliver the CVDG Professional Edition to the buyer. Again, none of this information is stored on Vibrationdamage.com's server where "hackers"1 (better described as "criminals") might get access to it.
Security on the Internet
Visitors to any Internet site should keep in mind that their connections are, for the most part, inherently insecure, unless encrypted in a "secure connection" (e.g. SSL). Such connections, whose URL's (Internet addresses) are of the form "https://...", are used by PayPal and others who collect personal information, but not normally so on other sites, like Vibrationdamage.com, which neither collect nor store such information.
Internet e-mail and web access can also be compromised unless encrypted. It is well-known that governmental organizations monitor such e-mail regarding illegal activities, again with ISP cooperation. Unless you're a terrorist or mobster or the like, chances are that your e-mail communications and web uses are safe, so long as the people you communicate with or provide information to, exercise basic care in protecting that information.
Disclaimer: The pages and documents on Vibrationdamage.com are not offered, and should not be considered, as advice or counsel on the law in any jurisdiction or form. Seek the advice of an attorney with construction vibration damage claim experience and knowledge, if you need legal help. Trademarks appearing on the site and in the CVDG are the properties of their respective owners and are used in the CVDG only for the purpose of identification. Information appearing on the site and in the CVDG is believed correct, but the site and the CVDG are provided "as-is". They are not guaranteed or warranted in any way, nor are your uses of them warranted or guaranteed.
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